Washington Monthly | By Barbara Kiviat, PhD candidate in Sociology & Social Policy. The Financial CHOICE Act would remove the Consumer Financial Protection Bureau’s popular consumer complaints database from public view. At a time when many Americans feel government is unaccountable and out of touch with the day-to-day lives of everyday people, Kiviat argues, "Keeping complaints visible to the full American public, and not just to government bureaucrats, represents one of the more innovative mechanisms of accountability to emerge from federal government in recent years."
